Forterra - Upp B2B

Forterra

Customer satisfaction research to measure KPIs across a range of products

As a leader and innovator in the construction industry, Forterra pushes the boundaries of manufacturing, service and logistics, creating the building blocks for life’s essential structures. With 17 manufacturing facilities in the UK and employing approximately 1,600 people Forterra’s brands include London Brick, Jetfloor, Ecostock and Thermalite.

During our relationship with Forterra, which stretches back almost 15 years we have managed their customer satisfaction research programme using our team of skilled tele-researchers. This research has enabled Forterra to measure and react to performance issues and has been fundamental in a number of service and product improvements for its customers.

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Ready to start your journey Uppwards?

If you need an outside perspective to understand how great b2b marketing thinking can help your business get to the next level, then let’s talk.